Decorisland.com Customer FAQ

Top Answers & How-to Guides

What is Decorisland.com's Phone Number?

The question we are asked most often is about how to talk to Decorisland.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer price matching?

Yes, at Decorisland.com, we offer a price matching policy to ensure our customers receive the best value for their purchases. If you...
Ask any question you have about Decorisland.com customer service, get an answer now.

Payment Methods

What payment methods are accepted on Decorisland.com?

Decorisland.com accepts a variety of payment methods for your convenience. We understand that each customer has their preferred way...

Return Policy

What is your return policy?

Our return policy at Decorisland.com is designed to ensure customer satisfaction. We understand that sometimes products may not meet To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received. Our team will provide you with a return merchandise authorization (RMA) number and further instructions for the return process. Please note that some items, such as custom orders or special orders, may not be eligible for return. Also, certain products may have specific return policies and will be clearly mentioned on the product page. At Decorisland.com, we strive to provide hassle-free returns and resolve any issues or concerns promptly....

Order Processing

How long does it take to process and ship an order?

At Decorisland.com, we understand the importance of timely delivery. Once an order has been placed, our team immediately begins processing...

Order Tracking

Can I track my order?

Yes, you can track your order on Decorisland.com. Once your order has been placed and processed, you will receive an email confirmation...

International Shipping

Do you offer international shipping?

Yes, Decorisland.com offers international shipping to customers outside of the United States. We understand that our products appeal...

Cancellation Policy

What is your cancellation policy?

Our cancellation policy at Decorisland.com allows customers to cancel their orders within 24 hours of placing them, without any penalty...

Can I change or cancel my order after it has been placed?

No, once an order has been placed on Decorisland.com, it cannot be changed or cancelled. Due to their efficient processing system,...

Installation Services

Do you offer installation services?

Yes, Decorisland.com offers installation services for various products. We understand that some customers may require professional...

Warranty Policy

What is your warranty policy?

At Decorisland.com, we take pride in offering high-quality products to our customers. We understand the importance of a warranty policy...

Shipping Fees

What are the shipping fees and delivery timelines?

At Decorisland.com, we strive to provide prompt and efficient delivery of your purchased items. Shipping fees and delivery timelines For most orders within the continental United States, we offer free shipping, ensuring a cost-effective delivery option. However, additional charges may apply for oversized or heavy items. Please note that shipping fees may vary for international orders and remote areas. Regarding delivery timelines, we aim to dispatch your order within 1-2 business days. Once shipped, the estimated delivery time is typically 3-7 business days. However, please allow for some extra time during peak seasons or unforeseen circumstances. Tracking information will be provided, allowing you to monitor the progress of your order. For further details on shipping fees and delivery timelines, please refer to our Shipping Policy or feel free to contact our customer service team....

Price Matching

Do you offer price matching?

Yes, at Decorisland.com, we offer a price matching policy to ensure our customers receive the best value for their purchases. If you...

Help me with my Decorisland.com customer service issue

Ask any question you have about Decorisland.com customer service. We will do our best to get you answers right away.
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