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David's Bridal Customer FAQ

Top Answers & How-to Guides

What is David's Bridal's Phone Number?

The question we are asked most often is about how to talk to David's Bridal customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I return a bridesmaid dress to David's Bridal?

Yes, you can return a bridesmaid dress to David's Bridal. They understand that occasions may change, and they strive to make the return...
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Returns and Exchanges

How Do I Return My Item to David's Bridal?

Learn how to return items to David's Bridal.
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Can I exchange an item at David's Bridal?

Yes, you can exchange an item at David's Bridal. Our goal is your complete satisfaction, so we offer a hassle-free exchange process....
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Can I return a sale or clearance item to David's Bridal?

No, sale or clearance items are considered final sale and cannot be returned to David's Bridal. We take utmost care in providing accurate...
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Can I return an item in-store that I purchased online from David's Bridal?

Yes, you can return an item that you purchased online from David's Bridal in-store. We understand that sometimes things may not fit...
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Can I return a personalized item to David's Bridal?

No, David's Bridal does not accept returns on personalized items. Personalized items are made specifically to your specifications and...
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Are there any items that cannot be returned to David's Bridal?

Yes, there are certain items that cannot be returned to David's Bridal. Customized or personalized items, such as clothing that has...
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Can I return a bridesmaid dress to David's Bridal?

Yes, you can return a bridesmaid dress to David's Bridal. They understand that occasions may change, and they strive to make the return...
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Return Policy

What is the return policy for David's Bridal?

David's Bridal offers a flexible and hassle-free return policy. Brides can return regular-priced, unworn merchandise within 14 days...
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How long do I have to return an item to David's Bridal?

Customers have the convenience of returning items to David's Bridal within a specific time frame. Our return policy allows for returns...
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Do I need a receipt to return an item to David's Bridal?

No, you do not need a receipt to return an item to David's Bridal. However, having a receipt can make the process easier and faster....
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How will I receive my refund for a returned item from David's Bridal?

If you need to return an item to David's Bridal and are eligible for a refund, you can expect to receive it in the original form of...
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Help me with my David's Bridal customer service issue

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