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Curious.com Customer FAQ

Top Answers & How-to Guides

How do I Contact Curious.com Customer Service?

The question we are asked most often is about how to talk to Curious.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How long do I have access to a course on Curious.com once I enroll?

Upon enrolling in a course on Curious.com, users generally have indefinite access, enabling them to revisit the material at...

What is the age requirement for users on Curious.com?

Curious.com generally requires users to be at least thirteen years old to set up an account, in accordance with regulations on...
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Recent Curious.com Customer Questions

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Course Offerings

What types of courses are available on Curious.com?

Curious.com offers a wide variety of online courses across multiple categories, including cooking, arts and crafts, science,...
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Are there any prerequisites for taking courses on Curious.com?

Curious.com generally does not enforce prerequisites for its courses, promoting accessibility for various interests and skill...
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What types of learning resources are available besides courses?

Curious.com offers a variety of learning resources beyond traditional courses, including articles that explore diverse topics,...
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How often are new courses added to the platform?

Curious.com frequently adds new courses to its platform, responding to community interests and educational trends. Although...
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Can I earn certifications through courses on Curious.com?

Curious.com provides various courses to enhance learning, but it does not issue formal, accredited certifications upon...
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Payments and Refunds

What payment methods are accepted on Curious.com?

Curious.com accepts a range of payment methods including major credit cards like Visa, MasterCard, and American Express, as...
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What is the refund policy for courses on Curious.com?

Curious.com has a refund policy allowing users to request refunds within fourteen days of purchase if they are unsatisfied with...
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Course Materials and Support

Can I download course materials on Curious.com?

The ability to download materials from Curious.com depends on the specific course and instructor. While some courses offer...
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How do I provide feedback on a course I completed?

To give feedback on a completed course from Curious.com, users can usually find an option within the course interface, often...
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What happens if a course is discontinued?

When a course on Curious.com is discontinued, enrolled students still have access to completed content, but no new sign-ups...
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What should I do if I forget my password?

If an individual forgets their Curious.com password, they should click the "Forgot Password" link on the login page, enter...
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How are the courses assessed for quality and relevance?

Curious.com employs a comprehensive method to evaluate course quality and relevance, involving experienced instructors, user...
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Account and Access

How long do I have access to a course on Curious.com once I enroll?

Upon enrolling in a course on Curious.com, users generally have indefinite access, enabling them to revisit the material at...
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What is the age requirement for users on Curious.com?

Curious.com generally requires users to be at least thirteen years old to set up an account, in accordance with regulations on...
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Can I share my account with family members?

Curious.com encourages users to maintain individual accounts to ensure a personalized learning experience. Sharing an account...
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Is there a way to track my progress in courses?

Curious.com includes features that enable users to monitor their course progress, including completion percentages and lists of...
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Course Interaction

Can I interact with instructors or other students in courses?

Curious.com provides several interactive features that enable students to engage with both instructors and peers. Interaction...
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Are there any options for live classes or workshops?

Curious.com mainly provides self-paced courses and does not focus on live classes or workshops. Users can learn through...
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We look to the Curious.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Curious.com issues reported to GetHuman

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