What is your return/exchange policy?

At Craft-e-corner.com, we have a customer-friendly return/exchange policy to ensure your complete satisfaction. If for any reason you are not happy with your purchase, you may return or exchange it within 30 days of receiving the order. Please note that items must be in their original condition, unused, and in their original packaging for a successful return or exchange. To initiate the process, simply contact our customer service team via phone or email. They will provide detailed instructions and a return authorization number (RA#) if applicable. Please note that shipping charges are non-refundable, and you will be responsible for return shipping costs unless the item received was damaged or defective. Once we receive and process the return, you will be refunded the purchase price in the original payment method or can opt for store credit. For exchanges, our team will assist you in finding the suitable replacement item. For further information or any specific inquiries, please refer to our detailed return/exchange policy on our website or contact our customer service team. Your satisfaction is our top priority, and we strive to make the return or exchange process as convenient as possible.