Can I return or exchange a Provo Craft product?

Yes, Provo Craft allows returns or exchanges on their products. If you are not completely satisfied with your purchase, you can return the product within 30 days from the date of purchase. To be eligible for a return or exchange, the item must be in its original condition and packaging, with all accessories included. Proof of purchase is required for all returns or exchanges. In the case of a defective product, Provo Craft will cover the return shipping cost. However, for non-defective returns or exchanges, the customer is responsible for the return shipping fees. To initiate a return or exchange, please contact Provo Craft's customer service department, providing them with the necessary information.