Craftsman offers a straightforward return policy for its products. If you are dissatisfied with your purchase, you have the option to return it within 30 days from the date of purchase. The item must be in its original condition, unused, and with all the original packaging and accessories. Craftsman accepts returns both in-store and online. For in-store returns, you can simply bring the item and your proof of purchase to any Craftsman retail location. Online returns can be initiated by contacting Craftsman's customer support and following their instructions. Refunds will be processed to the original payment method, excluding any shipping charges, and may take a few business days to reflect. Craftsman aims to ensure customer satisfaction and makes the return process as hassle-free as possible.
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