Craftmade International, Inc. generally provides a return policy that allows customers to return most items within a specified period after purchase. Typically, the time frame for returns is around thirty days, but it can vary depending on the type of product. It is important for customers to ensure that items are in their original condition, including packaging, to qualify for a return. Generally, specific guidelines also state that certain products may not be eligible for return due to their nature, such as custom orders or items that have been installed or used.
Additionally, Craftmade may require customers to provide proof of purchase, such as a receipt or invoice, to process a return or exchange.
Customers looking for more detailed information about Craftmade's return policy, including the steps needed to initiate a return or any restocking fees that may apply, are encouraged to look on the current website, where this information is often clearly outlined.