Craftmade International, Inc. Customer Service

Phone Number & Contact Info

Craftmade International, Inc.'s Best Phone Number

Toll-free·Calls Customer Service·Most popular Craftmade International, Inc. number

How do I talk to a live human at Craftmade International, Inc.?

A:Calling this Craftmade International, Inc. number should go right to a real human being

Does Craftmade International, Inc. offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Tuesday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Craftmade International, Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Craftmade International, Inc. number should go right to a real human being
Below are some clips we've found from Craftmade International, Inc.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"For human resources, please press five. For a dial by name directory, please press six.
Thank you for calling CRAFMAKE and Woodard Furniture For Craftmate customer service, please press one.
For CraftMate technical support, please press two."
Excerpt from a call with Craftmade International, Inc.
Tuesday, March 5, 2024 8:54 PM
In fact, much of this information on this page is superfluous because this Craftmade International, Inc. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Craftmade International, Inc. operates the call center for this 800-486-4892 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Craftmade International, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Craftmade International, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Craftmade International, Inc. is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Craftmade International, Inc.

In summation, the best day to call Craftmade International, Inc. is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Craftmade International, Inc. staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Craftmade International, Inc.

If you have time to do a bit of reading before you call Craftmade International, Inc., we recommend you read over some of our problem-specific articles.

What is Craftmade International, Inc. known for?

Craftmade International, Inc. is renowned for its premium quality ceiling fans and lighting fixtures. With a rich history spanning over three decades, Craftmade has established itself as a leading manufacturer and distributor in the industry. Craftmade fans are known for their exceptional performance, innovative designs, and superior craftsmanship. They offer a wide range of fan options, including traditional, contemporary, and rustic styles, ensuring there is a perfect fit for every customer's taste and decor. Craftmade’s lighting fixtures encompass both indoor and outdoor applications, providing beautiful illumination solutions for any setting. Committed to innovation and customer satisfaction, Craftmade International, Inc. is the go-to brand for those seeking high-quality and stylish ceiling fans and lighting fixtures.

What is Craftmade International, Inc.'s return policy?

Craftmade International, Inc.'s return policy is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return any unused and undamaged products within 30 days of delivery for a refund or exchange. To initiate the return process, you need to contact Craftmade's customer service team, who will guide you through the necessary steps. Please note that some items may be subject to a restocking fee and all returns must be accompanied by a return merchandise authorization (RMA) number. The RMA number can be obtained from customer service and should be clearly marked on the returned package. Craftmade International, Inc. strives to provide a hassle-free return experience and ensures that your needs are met promptly and efficiently.

What types of products does Craftmade International, Inc. offer?

Craftmade International, Inc. offers a wide range of products in the field of home decor and lighting solutions. Their product line includes ceiling fans, light kits, outdoor lighting fixtures, door chimes, and various household accessories. Craftmade specializes in high-quality ceiling fans designed to bring comfort, style, and energy efficiency to homes and offices. With a variety of styles, finishes, and sizes to choose from, customers can find the perfect fan to complement any space. Additionally, Craftmade provides innovative and elegant lighting options such as pendant lights, chandeliers, wall sconces, and outdoor fixtures to enhance the ambiance and functionality of any area.

Top Craftmade International, Inc. customer service problems

Click the link above to get answers to just about any Craftmade International, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Craftmade International, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Craftmade International, Inc. agent. This phone number is Craftmade International, Inc.'s best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-486-4892 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Craftmade International, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Craftmade International, Inc. has 1 phone number. It's not always clear what is the best way to talk to Craftmade International, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Craftmade International, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Craftmade International, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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