The question we are asked most often is about how to talk to Chase Auto Finance customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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What is the phone number I can call to pay with my debit card
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Sep 5, 2025 10:44 AM
On Chase auto car loan can I pay an extra principal toward the principal
Yes, you can make additional payments toward the principal on your Chase auto loan. Extra payments can help reduce the overall interest you pay and help you pay off your loan faster. Be sure to specify that the extra payment should go toward the principal when making the payment.
Asked Aug 3, 2025 9:21 AM
My car was a total loss do I still have to make payments for something I don't have
If your car was a total loss and you have an outstanding loan, you are still responsible for making payments. Insurance may cover some of the loan balance if you have comprehensive coverage, but any remaining balance must still be paid by you. It’s advisable to review your insurance policy and any applicable gap coverage that may cover the difference.
Asked Dec 19, 2024 6:22 PM
Help me with my Chase Auto Finance customer service issue
We look to the Chase Auto Finance issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.