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Cavenders.com Customer FAQ

Top Answers & How-to Guides

What is Cavenders.com's Phone Number?

The question we are asked most often is about how to talk to Cavenders.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What if I receive a damaged or defective item?

If you receive a damaged or defective item from Cavenders.com, we apologize for the inconvenience and will gladly assist you. To resolve...
Ask any question you have about Cavenders.com customer service, get an answer now.

Order Tracking

How can I track my order?

Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this tracking...

Website Information

What is Cavenders.com?

Cavenders.com is an online retail platform offering a wide range of western and workwear apparel, footwear, accessories, and home décor....

Physical Stores

Do you have physical stores as well?

Yes, we have physical stores in addition to our online presence. Cavenders.com operates a chain of retail stores across various locations....

Payment Methods

What payment methods do you accept?

Cavenders.com accepts various payment methods to provide our customers with convenience and flexibility. We accept all major credit...

Return Policy

What is your return policy?

Our return policy at Cavenders.com is designed to ensure complete customer satisfaction. If for any reason you are not satisfied with...

International Shipping

Do you offer international shipping?

Yes, we offer international shipping. Cavenders.com provides shipping options to customers outside of the United States. Our international...

Brands Carried

What brands do you carry?

At Cavenders.com, we take pride in offering a wide range of top-quality brands for every shopper's needs. Our vast selection includes...

Promotions and Discounts

Do you offer any promotions or discounts?

Yes, at Cavenders.com, we are committed to providing our customers with the best deals and promotions. We frequently offer exciting...

Order Modifications

Can I cancel or modify my order once it's been placed?

Yes, you can cancel or modify your order on Cavenders.com. However, it is important to note that Cavenders.com aims to ship orders...

Damaged Items

What if I receive a damaged or defective item?

If you receive a damaged or defective item from Cavenders.com, we apologize for the inconvenience and will gladly assist you. To resolve...

Help me with my Cavenders.com customer service issue

Ask any question you have about Cavenders.com customer service. We will do our best to get you answers right away.
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