Carlosshoes.com Customer FAQ

To track your order, simply log into your account on our website and go to the "Order Status" section. From there, you can view the...

If you receive a defective product from Carlosshoes.com, please contact our customer service team as soon as possible. Provide details...

At Carlosshoes.com, we strive for complete customer satisfaction. If you are not entirely pleased with your purchase, we offer a hassle-free To initiate a return, simply contact our customer support team or submit a return request through our website. Once your return is approved, you will receive a return label via email. Please ensure that the item is securely packaged and affix the label to the package. Once we receive and inspect the returned item, we will issue a refund to your original payment method within 7-10 business days. Please note that shipping charges are non-refundable. For further details, please refer to our full return policy on our website or contact our customer support team for assistance....

At Carlosshoes.com, we aim to make the refund process as smooth and efficient as possible. Once we receive your returned item, our...

Yes, you can cancel or change your order after it has been placed on Carlosshoes.com. We understand that circumstances may arise requiring...

Yes, we offer international shipping to various countries worldwide. At Carlosshoes.com, we understand that our customers come from...

We accept various payment methods to provide convenience and flexibility to our customers. At Carlosshoes.com, we currently accept...

Our sizing chart at Carlosshoes.com provides a comprehensive guide to help you find the perfect fit. We understand how crucial it is...

Yes, at Carlosshoes.com, we frequently offer discounts and promotions to provide our valued customers with the best shopping experience....

Yes, we offer exchanges for different sizes or styles of shoes. If you find that the shoes you purchased do not fit or you would like...

Yes, gift cards are available for purchase on Carlosshoes.com. We offer the option to buy gift cards for your convenience. Our gift...

At Carlosshoes.com, we proudly offer a warranty to ensure your satisfaction with our products. Our warranty covers any manufacturing...