Can I cancel or change my order after it has been placed?
Yes, you can cancel or change your order after it has been placed on Carlosshoes.com. We understand that circumstances may arise requiring modifications to your purchase. To cancel or make changes to your order, we recommend contacting our customer service team as soon as possible. We will do our best to accommodate your request, but please note that if your order has already been shipped, we may not be able to cancel it. In this case, you can take advantage of our hassle-free return policy. Please refer to our Returns & Exchanges page for detailed instructions on how to return your item. Our goal is to provide excellent customer service, so don't hesitate to reach out to us with any questions or concerns about your order.
Answered Nov 2, 2023
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