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CardPool Customer FAQ

Top Answers & How-to Guides

What is CardPool's Phone Number?

The question we are asked most often is about how to talk to CardPool customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I purchase multiple gift cards in a single transaction on CardPool?

Yes, you can definitely purchase multiple gift cards in a single transaction on CardPool. Our platform offers customers the convenience...
Ask any question you have about CardPool customer service, get an answer now.
Contact CardPool customer service

Card Issues

What Do I Do If My CardPool Card Doesn't Work?

CardPool is a service that offers the ability to sell unwanted gift cards and buy discounted gift cards. For every purchase with CardPool,...
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Types Accepted

What types of gift cards does CardPool accept?

CardPool accepts a wide range of gift cards from various popular retailers and brands, providing customers with flexibility and convenience....
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Selling Cards

Can I sell a partially used gift card on CardPool?

Yes, you can sell a partially used gift card on CardPool. However, there are certain criteria to be eligible for selling your partially...
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How long does it take to receive payment for selling a gift card on CardPool?

The payment process for selling a gift card on CardPool typically takes around 1-2 business days. Once you have submitted the details...
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Card Validity

How long is the CardPool card valid for?

The CardPool card does not have an expiration date; it does not lose its value over time. Once purchased or received, the card remains...
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Usage in Stores

Can I use my CardPool card in physical stores?

Yes, you can use your CardPool card in physical stores. CardPool offers both physical and electronic gift cards that can be used at...
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Information Security

Is my personal information secure on CardPool?

Yes, your personal information is absolutely secure on CardPool. We understand the importance of safeguarding your privacy and have...
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Shipping Process

What is the shipping process for buying and selling gift cards on CardPool?

The shipping process for buying and selling gift cards on CardPool is quite simple. When purchasing a gift card, the shipping is free...
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Return Policy

Can I return a gift card that I purchased from CardPool?

No, CardPool does not offer returns or refunds for gift cards that have been purchased. Once a gift card is purchased, it cannot be...
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Payment Methods

What payment methods are accepted on CardPool?

CardPool accepts several payment methods to provide convenience and flexibility to its users. Customers can make purchases using major...
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Multiple Purchases

Can I purchase multiple gift cards in a single transaction on CardPool?

Yes, you can definitely purchase multiple gift cards in a single transaction on CardPool. Our platform offers customers the convenience...
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Help me with my CardPool customer service issue

Ask any question you have about CardPool customer service. We will do our best to get you answers right away.
We look to the CardPool issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
CardPool issues reported to GetHuman
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