What is the cancellation policy for reservations?
The cancellation policy for Candlewood Suites reservations allows for free cancellation until a specified time on the check-in day, usually around 4 pm. Any cancellation made after this time will result in a penalty equal to one night's stay. It is crucial to cancel the reservation before the specified deadline to avoid any charges. Additionally, it's advisable to review the terms and conditions for specific reservations, as some special promotions or rates might have different cancellation policies. Guests can find further details regarding cancellations and associated fees on our website or by contacting our customer service team for personalized assistance.
Answered Nov 2, 2023
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