What is the cancellation policy?
The cancellation policy at Hawthorn Suites ensures flexibility for guests. If you need to cancel your reservation, please notify us at least 24 hours prior to your scheduled arrival date to avoid any penalties. Failure to cancel within the specified time frame will result in a charge equivalent to one night's stay. For group bookings or reservations made during special events or peak seasons, a longer cancellation notice may be required. To cancel your reservation, please contact our front desk or use our online booking portal. We understand that plans change, and we strive to accommodate our guests to the best of our ability.
Answered Nov 2, 2023
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