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What is the cancellation policy?

Asked 2 years ago
Hawthorn Suites generally has a cancellation policy that may vary depending on the location, the specific reservation type, and the method of booking. Typically, for standard reservations made directly through Hawthorn Suites' official website or their customer service, guests may cancel their reservation up to 24 to 48 hours prior to their scheduled arrival without incurring any cancellation fees. However, for promotional rates or special packages, there might be different terms that apply, which could include non-refundable options. Guests should also be aware that cancellations made outside the designated time frame may result in a charge for one night's stay or the forfeiture of the deposit, if applicable. It is always advisable to review the specific cancellation policy during the booking process, as it can provide detailed information tailored to individual reservations. For comprehensive details and the most current information regarding cancellation policies, visitors are encouraged to check the Hawthorn Suites website directly, where they can find the relevant terms and conditions related to their specific booking.
Answered Aug 20th 2025

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