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CIBC Mastercard Customer FAQ

Top Answers & How-to Guides

What is CIBC Mastercard's Phone Number?

The question we are asked most often is about how to talk to CIBC Mastercard customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the security features of a CIBC Mastercard?

CIBC Mastercard prioritizes the security of our cardholders. Our cards are equipped with numerous advanced security features to protect...
Ask any question you have about CIBC Mastercard customer service, get an answer now.

Recent CIBC Mastercard Customer Questions

How can I use my cibc Mastercard in the US costco?

Yes, you can use your CIBC Mastercard at Costco stores in the U.S. You just need to swipe or insert your card at the card terminal when it's time to pay. However, please be aware of any foreign transaction fees that may apply. Also, remember to inform CIBC about your travel plans to avoid any unnecessary blocks on your card due to unusual activity. It's also always a good idea to have a backup payment option in case you encounter any issues.
Asked Mar 13, 2024 10:02 PM

Help me with my CIBC Mastercard customer service issue

Benefits

What are the benefits of having a CIBC Mastercard?

Having a CIBC Mastercard comes with numerous benefits. Firstly, cardholders enjoy enhanced security with embedded chip technology,...

Interest Rate

What is the interest rate on a CIBC Mastercard?

The interest rate on a CIBC Mastercard varies depending on the specific card and individual factors such as creditworthiness. CIBC...

Authorized Users

Can I add an authorized user to my CIBC Mastercard?

Yes, you can add an authorized user to your CIBC Mastercard. Adding an authorized user allows someone you trust to use your credit...

Credit Limit

What is the credit limit on a CIBC Mastercard?

The credit limit on a CIBC Mastercard varies based on a range of factors, including your income, credit history, and the specific card...

Balance Transfers

Can I transfer a balance from another credit card to my CIBC Mastercard?

Yes, you can transfer a balance from another credit card to your CIBC Mastercard. This feature is known as balance transfer and it...

Fees

What fees are associated with a CIBC Mastercard?

There are several fees associated with a CIBC Mastercard. The annual fee for most CIBC Mastercards ranges from $0 to $120, depending...

Security Features

What are the security features of a CIBC Mastercard?

CIBC Mastercard prioritizes the security of our cardholders. Our cards are equipped with numerous advanced security features to protect...
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