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BurstNET Customer FAQ

Top Answers & How-to Guides

What is BurstNET's Phone Number?

The question we are asked most often is about how to talk to BurstNET customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I host multiple websites on one hosting account?

Yes, BurstNET allows hosting multiple websites on one account depending on the chosen plan. Shared hosting often includes...

What control panel does BurstNET use for managing hosting accounts?

BurstNET primarily uses cPanel for managing hosting accounts, offering an intuitive interface for tasks like domain management,...
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Services and Plans

What services does BurstNET provide?

BurstNET provides a wide array of hosting services, including shared web hosting, virtual private servers, dedicated servers,...
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What types of hosting plans does BurstNET offer?

BurstNET offers various hosting plans, including shared hosting for budget-conscious users, VPS hosting for those needing more...
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Can I upgrade or downgrade my hosting plan?

Yes, BurstNET allows users to upgrade or downgrade their hosting plans according to their needs. Changes can be made via the...
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Can I register a domain name with BurstNET?

BurstNET provides domain registration services, allowing users to check availability and select from various extensions. They...
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Can I host multiple websites on one hosting account?

Yes, BurstNET allows hosting multiple websites on one account depending on the chosen plan. Shared hosting often includes...
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What are the differences between shared, VPS, and dedicated hosting plans?

When comparing shared, VPS, and dedicated hosting, shared hosting is economical but has resource limitations, VPS offers better...
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Support and Uptime

What is BurstNET's uptime guarantee?

BurstNET guarantees 99.9 percent uptime for their hosting services, showcasing their commitment to reliability. This high...
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Is technical support available 24/7?

BurstNET generally provides technical support around the clock, offering assistance at any time. However, service availability...
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Billing and Refund

What is the billing cycle for BurstNET services?

BurstNET provides various billing cycles to fit customer needs, including monthly, quarterly, semi-annual, and annual options....
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What is BurstNET's refund policy?

BurstNET's refund policy generally includes a thirty-day satisfaction guarantee, allowing refunds for cancellations during the...
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Are there any set-up fees for new accounts?

BurstNET's policies on setup fees can vary by service type. Shared hosting usually has no setup fees, while dedicated servers...
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Security and Backup

Does BurstNET offer SSL certificates?

BurstNET provides various SSL certificates to improve website security for its hosting services, encrypting data for safe...
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What are BurstNET's backup and security measures?

BurstNET has extensive security and backup measures in place to safeguard customer data. Their security includes multi-layered...
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Account Management

What control panel does BurstNET use for managing hosting accounts?

BurstNET primarily uses cPanel for managing hosting accounts, offering an intuitive interface for tasks like domain management,...
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How can I cancel my BurstNET services?

To cancel services with BurstNET, customers are advised to visit their official website for the latest processes. Generally,...
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