What is BurstNET's refund policy?

BurstNET's refund policy ensures customer satisfaction and provides a fair approach. If a customer decides to cancel within the first 30 days of service, BurstNET offers a full refund of the hosting fees. However, setup fees are non-refundable. After this initial period, BurstNET operates on a month-to-month basis, allowing customers to cancel at any time. In such cases, customers are not eligible for a prorated refund for any unused portion of their subscription. BurstNET strives to promptly address any issues or concerns to maintain high customer satisfaction levels. In situations where BurstNET fails to fulfill its service obligations, customers may be eligible for refunds, subject to evaluation. Overall, BurstNET aims to provide flexible refund options while ensuring a fair and transparent approach to customer refunds.