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Bonton.com Customer FAQ

Top Answers & How-to Guides

What is Bonton.com's Phone Number?

The question we are asked most often is about how to talk to Bonton.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Bonton.com have a loyalty program?

Yes, Bonton.com offers a loyalty program called Bon-Ton Rewards. As a member of this program, you can earn points for every dollar...
Ask any question you have about Bonton.com customer service, get an answer now.
Contact Bonton.com customer service

Gift Cards

How can I check my gift card balance?

To check your gift card balance, you can visit our website and navigate to the gift card balance page. There, you will be prompted...
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Can I purchase a Bonton.com gift card?

Yes, you can purchase a Bonton.com gift card. Gift cards are a convenient and flexible way to provide a special gift to someone. Bonton.com...
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Payment Methods

What payment methods does Bonton.com accept?

Bonton.com accepts a variety of payment methods to provide convenience and flexibility to our valued customers. We offer secure online...
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Order Tracking

Can I track my order status?

Yes, you can easily track your order status on Bonton.com. To track your order, simply log in to your account and go to the "Order...
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Return Policy

What is the return policy for Bonton.com?

Bonton.com offers a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase,...
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International Shipping

Does Bonton.com offer international shipping?

Yes, Bonton.com offers international shipping. We understand that our customers come from various parts of the world, and we strive...
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Order Modifications

Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order on Bonton.com after it has been placed, but certain conditions apply. Bonton.com allows cancellations...
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Privacy Policy

What is Bonton.com's privacy policy?

Bonton.com values your privacy and is committed to protecting your personal information. Our privacy policy outlines how we collect,...
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Discounts and Promotions

Are there any discounts or promotions available on Bonton.com?

Yes, Bonton.com frequently offers discounts and promotions to provide customers with valuable savings. We regularly feature special...
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Loyalty Program

Does Bonton.com have a loyalty program?

Yes, Bonton.com offers a loyalty program called Bon-Ton Rewards. As a member of this program, you can earn points for every dollar...
Read more

Help me with my Bonton.com customer service issue

Ask any question you have about Bonton.com customer service. We will do our best to get you answers right away.
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