Bonton.com offers a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase, you can return most items within 30 days of the delivery date. The merchandise must be in its original condition, with all tags attached, and accompanied by the original packing slip. Some exclusions may apply, such as final sale items, personalized or monogrammed products, and cosmetics. Returns can be processed either via mail or in-store. For mail returns, a prepaid return label is available for convenience, and the return shipping cost will be deducted from the refund amount. Refunds are issued in the original form of payment, excluding shipping and handling fees. Overall, Bonton.com strives to ensure a smooth and straightforward return experience for their valued customers.
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