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Bitstamp Customer FAQ

Top Answers & How-to Guides

What is Bitstamp's Phone Number?

The question we are asked most often is about how to talk to Bitstamp customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Unlock My Bitstamp Account?

If you find yourself locked out of your account, you have options. You can reset your password online or via the mobile app to regain...

How Do I Open an Account on Bitstamp?

Cryptocurrency trading is fast becoming one of the quickest ways to see a return on your investments. Creating a Bitstamp account is...
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Account Management

How Do I Unlock My Bitstamp Account?

If you find yourself locked out of your account, you have options. You can reset your password online or via the mobile app to regain...
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How Do I Open an Account on Bitstamp?

Cryptocurrency trading is fast becoming one of the quickest ways to see a return on your investments. Creating a Bitstamp account is...
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How Do I Delete My Bitstamp Account?

If you are moving away from Bitstamp, or digital currency altogether, and want to delete your account, you have options. Bitstamp accounts...
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How Do I Close My Account on Bitstamp?

Closing your Bitstamp account is a straightforward process. All you have to do is withdraw all your funds and fill out an online form....
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Transfers

How Do I Transfer Coins on Bitstamp?

Cryptocurrencies like Bitcoin are on the rise, given how accessible they are in general. Users can start adding to their wallets in...
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How Do I Transfer Money to My Bitstamp Account?

Bitstamp makes adding funds to your personal account easier with a card or checking account as long as you use a personal bank account....
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How Do I Transfer Money from My Bitstamp Account?

When you are ready to transfer funds from your Bitstamp account to your bank, you can complete the process online or through the mobile...
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Bank Withdrawals

Can I Withdraw from Bitstamp to My Bank Account?

Having a cryptocurrency portfolio can be lucrative and enjoyable, but emergencies can happen. You need to get your funds as soon as...
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Buying and Selling

How Do I Sell Coins on Bitstamp?

If you are thinking of opening a Bitstamp account to buy and sell cryptocurrency, or you currently have an account and want to sell...
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How Do I Buy Coins on Bitstamp?

Bitstamp is a great platform for buying and selling crypto. The site has been operational since 2011 and has built up a large user...
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Security

How Do I Recover a Hacked Bitstamp Account?

If your Bitstamp account has been hacked, don't panic. You can take steps to recover your account and prevent further damage. Resetting...
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How Do I Reset My Bitstamp Password?

If you forget your Bitstamp password, don't worry. You can easily reset it by following the steps in this post. First, try resetting...
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How Do I Setup Two Factor Authorization on My Bitstamp Account?

Two-factor authentication is a valuable security measure that can help to protect your online account from being accessed by anyone...
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Account Balance

What Do I Do If My Bitstamp Account Has the Wrong Balance?

If your Bitstamp account balance doesn't match the actual funds in your wallet, don't panic. There are a few things you can do to troubleshoot...
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Spending Limit

How Do I Increase My Spending on Bitstamp?

There are a few ways to increase your spending limit on Bitstamp. The most obvious way is by getting verified. You can also use a credit...
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Help me with my Bitstamp customer service issue

Ask any question you have about Bitstamp customer service. We will do our best to get you answers right away.
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