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Austin Hearing Services Customer FAQ

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What is Austin Hearing Services's Phone Number?

The question we are asked most often is about how to talk to Austin Hearing Services customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Austin Hearing Services Customer Questions

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Hearing Aid Needs

How do I know if I need a hearing aid?

Recognizing potential hearing loss signs, such as difficulty in conversations or misunderstandings, can indicate a need for...
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Can I get a hearing aid without a prescription?

While it is best to have a professional evaluation for a custom hearing aid, over-the-counter options are now available without...
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What should I do if I'm not satisfied with my hearing aids?

When dissatisfied with hearing aids, it is important to pinpoint the specific issues. Consider aspects like comfort and...
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Can I try different models before making a purchase?

Austin Hearing Services typically offers a trial period for different hearing aid models, allowing customers to evaluate which...
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Hearing Aid Services

What services does Austin Hearing Services provide?

Austin Hearing Services provides a variety of services, including hearing evaluations, personalized hearing aid fittings,...
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What types of hearing aids do you offer?

Austin Hearing Services offers a variety of hearing aids, including behind-the-ear and custom in-the-ear options. They also...
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Do you offer financing options for hearing aids?

Austin Hearing Services recognizes that hearing aid costs can be challenging. They likely offer several financing options,...
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Will my insurance cover the cost of hearing aids?

The coverage for hearing aids largely depends on the specific insurance plan, with some providing partial benefits and others...
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Hearing Evaluations

What should I expect during a hearing evaluation?

During a hearing evaluation at a facility like Austin Hearing Services, expect a detailed process beginning with a case history...
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Do you provide ongoing support and adjustments for the hearing aids?

Austin Hearing Services offers ongoing support for hearing aid users, including follow-up appointments for adjustments and...
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Do hearing aids require regular servicing?

Hearing aids indeed need regular servicing for optimal functionality and durability. This includes cleaning, damage checks,...
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What is the process for getting a hearing aid fitted?

The process of fitting a hearing aid includes an audiological evaluation by a specialist, discussions about suitable options,...
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Hearing Aid Maintenance

Are there any warranties or guarantees on the hearing aids?

Austin Hearing Services usually offers warranties on their hearing aids, varying by manufacturer and model, typically covering...
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What is tinnitus and do you offer treatments for it?

Tinnitus is the perceived sound without an external source, often described as ringing or buzzing, caused by various factors....
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Can I bring a family member or friend to my appointment?

Bringing a family member or friend to an appointment at Austin Hearing Services is encouraged, as it provides support and...
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How can I maintain my hearing aids for longevity?

To ensure hearing aids last and function well, regular cleaning is crucial, along with proper battery care, including timely...
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