What is the return policy for Apple.com Store?

The return policy for Apple.com Store allows customers to return their purchased products within 14 days of receiving them. The products must be in their original condition and packaging to qualify for a full refund. This policy is applicable to all items sold on the Apple.com Store, including iPhones, iPads, Macs, Apple Watches, accessories, and software. For personalized products, such as engraved devices, returns are only accepted in case of defects. To initiate a return, customers can contact Apple Support or process it online through the order status page. Refunds are processed within approximately ten business days, and customers will receive their refund through the same payment method used for the purchase. Please note that shipping charges are non-refundable, and customers are responsible for the return shipping fees unless the product is defective or incorrect.