What is your return policy?
Our return policy is designed to provide our customers with complete satisfaction. We understand that sometimes a product may not meet your needs or expectations. If you are dissatisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange. However, the item must be unused, in its original packaging, and in the same condition as when it was delivered. Exceptions to our return policy include custom-made or personalized items, as well as mattresses and bedding due to hygiene reasons. Additionally, a restocking fee may apply to certain returns. To initiate a return, please contact our customer service team, who will guide you through the process. We aim to make your shopping experience stress-free and enjoyable, and our return policy reflects our commitment to customer satisfaction.
Answered May 3, 2024
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