What is your return policy?

The return policy at Furniture Store NYC is designed to provide flexibility and assurance to customers while ensuring a smooth experience. Typically, the store allows customers to return items within a specified period, usually around thirty days from the date of purchase. However, it is important to note that certain conditions may apply. For instance, furniture items must usually be in their original condition and packaging, and any accessories or documentation that were included with the purchase may also need to be returned. Some items, such as custom orders or clearance items, may have different return rules or may be non-returnable, reflecting the store's commitment to maintaining quality and customer satisfaction. In situations where a product is defective or damaged upon arrival, customers are typically encouraged to contact the store to discuss options for replacement or refund. Customers are also usually required to provide a receipt or proof of purchase when returning items to facilitate a smooth return process. It is always a good practice for customers to review the current policy details on the store's website, as these can be updated periodically. This will help ensure that all returns are handled efficiently and in accordance with the established guidelines. For the most accurate and specific information, it is advisable to check the website of Furniture Store NYC where these policies are clearly laid out.