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American Signature Customer FAQ

Top Answers & How-to Guides

What is American Signature's Phone Number?

The question we are asked most often is about how to talk to American Signature customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent American Signature Customer Questions

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Product Information

What types of furniture does American Signature offer?

American Signature provides a wide variety of furniture for every room in the home, including living, dining, and bedroom...
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Do you provide a warranty on your products?

American Signature does offer warranties on many of its products, covering various aspects like structural defects and...
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Do you offer assembly services for the furniture purchased?

American Signature usually offers assembly services for select furniture items, especially larger or more complicated products....
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Can I customize my furniture order?

American Signature allows for a degree of customization in furniture orders, varying by product line. Customers can typically...
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What materials are used in your furniture products?

American Signature uses a wide array of materials in their furniture, including durable hardwoods like oak and maple,...
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Order and Delivery

How can I track my order after it has been placed?

Customers can track their American Signature orders through a confirmation email containing a tracking link or by logging into...
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What is your policy on damaged or defective items upon delivery?

American Signature has a policy for handling damaged or defective items upon delivery, requiring customers to inspect their...
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Can I place an order online for in-store pickup?

Yes, American Signature allows online orders for in-store pickup at many locations. Customers can select items online and...
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What are the delivery options and associated costs?

American Signature provides diverse delivery options, including standard and premium services, with costs influenced by...
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Returns and Support

What is your return policy for furniture items?

American Signature's return policy for furniture allows returns within thirty days of receipt, provided items are in their...
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How do I contact customer support for assistance with my order?

For assistance with an order, visiting the American Signature website is the best approach as it offers various contact...
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Financing and Promotions

Are there financing options available for large purchases?

American Signature provides various financing options for large purchases, including plans with low monthly payments or...
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How often do you have sales or promotions?

American Signature regularly hosts sales and promotions throughout the year, often aligned with holidays or seasonal events....
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Store and Services

How do I care for and maintain my American Signature furniture?

To care for American Signature furniture effectively, understand the materials used. Upholstered items should be vacuumed...
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Do you have a store locator to find the nearest location?

American Signature offers an online store locator on their website, allowing customers to find the nearest locations easily by...
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Do you offer interior design services?

American Signature does not offer dedicated interior design services, but they provide a variety of stylish furniture and...
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American Signature issues reported to GetHuman
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