How Do I Get a Refund from Am-Autoparts?

Am Autoparts is a leader in providing customers with a quick and convenient online auto parts ordering experience. Its parts are guaranteed to fit your needs or you can get your money back. How do you get a refund from Am Autoparts? You can get information and assistance by contacting Am Autoparts customer support here, and you can find out below how to request your refund.

Am Autoparts Refund and Return Policy

Before requesting a refund, it is helpful to be familiar with the refund and return policy. The policy states:

1. Parts sold by Am Autoparts have a 60-day warranty. The 60-day window opens on the date of purchase.
2. Returned parts must be in salable condition and new for those returned within the 60-day period unless they arrived damaged or defective in the first place.
   
3. The warranty only covers the parts, not the installation or other fees.
4. If you receive a part that is defective or damaged, contact Am Autoparts immediately to get a replacement part.

Requesting a Refund

You can start the refund process in one of three ways: online, via telephone or via email.

Online Refund Requests

To request a refund on a part you wish to return within the warranty period, follow these steps:

1. Open Am Autoparts' website in your browser.
2. Click on FAQ at the top of the page.
3. Scroll to "Refunds and Returns."
4. Review the refund and return policy to make sure your order matches the criteria for a refund or exchange.
5. Click on the link that states "fill out the form on our returns page."
6. Complete the form by entering the following data:
   • Nature of Inquiry (select from the drop-down menu).
   • Your Name
   • Company Name if applicable (optional)
   • Email address
   • Order number
   • Item number
   • Message/Comments: in this section, you will advise you are seeking a refund or exchange due to a defective/damaged product or because you will not be using the product ordered after all.
7. Hit "Send Contact Form."
8. You will contacted by Am Autoparts with the next step in returning the unused or defective part.

Via Telephone

You can contact Am Autoparts via telephone here to start the return/refund process. When you call, you will need to provide the following information:

1. Your Name
2. Company Name if applicable (optional)
3. Email address
4. Order number
5. Item number

The representative will be able to walk you through the next steps on returning the unused or defective part.

Via Email

You can also email the information required in the online form to Am Autoparts customer support. Once the representative has received your email, you will be contacted with the next steps.

Returning a part to Am Autoparts and requesting a refund can be initiated online, over the phone or through email. For more support or information, contact Am Auotparts customer service here.