How Do I Return an Item to Am-Autoparts?
If your AM Autoparts purchase was defective or broken on arrival, or if you were sent the wrong part, you need to learn how to make a return to AM Autoparts. Many returns qualify for a refund. You can initiate the return online, though it will be completed via email.
AM Autoparts is a popular online auto parts store. However, because you buy the parts sight unseen and have them shipped to you, you might sometimes need to return one or more parts you bought so you can try something different. Read on to find out how.
AM Autoparts' Return and Refund Policy
All purchases made with AM Auoparts are warrantied for 60 days after the date of purchase. To be eligible for a refund, the parts must be in saleable, like-new condition. However, if the reason for the return is that the part was sent to you in a broken or defective condition, contact AM Autoparts' customer service. A representative can walk you through the return process for that situation. Note that AM Autoparts' warranty only covers the cost of the parts themselves. The company is not liable for installation costs or fees.
Making a Return to AM Autoparts
To return a purchase to AM Autoparts, just follow this procedure:
- Go to AM Autoparts' web page.
- Click on the Login button at the top of the page.
- Sign in to your account.
- Scroll to the bottom of the screen.
- Click on the Return a Part link.
- Enter your email address in the email text field.
- Enter your zip code in the zip code text field.
- Click on the Submit button. An email will be sent to you with instructions for making the return.
If your return qualifies for a refund, a refund will be made to the same account you made the purchase with.
Need Help?
If you need any help making the return or need to know if your return qualifies for a refund, contact AM Autoparts' customer service. As part of the company's efforts to keep prices low, there is no phone line or live chat option. Your only choice is communication via email.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for Am-Autoparts.com Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Am-Autoparts.com in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Return an Item to Am-Autoparts? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.