What is your policy on damaged or defective items?

Asked 6 months ago
Am-Autoparts.com has a comprehensive policy regarding damaged or defective items. We understand that issues may sometimes arise during the shipping process or due to manufacturing defects. In such cases, we offer a hassle-free solution to rectify the situation. If you receive damaged or defective items, we kindly ask that you contact our customer support team within 48 hours of delivery. Our dedicated team will promptly address your concern and provide a suitable resolution. This may involve providing a replacement part, issuing a refund, or arranging for a return and exchange. We prioritize customer satisfaction and aim to resolve any issues swiftly and efficiently. Rest assured, Am-Autoparts.com is committed to ensuring your shopping experience is nothing short of exceptional.
Answered Nov 1, 2023

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