What if I received a damaged or defective product?
If you receive a damaged or defective product from Amazingshaving.com, we apologize for the inconvenience. We strive to provide high-quality products, but occasionally issues may arise. In such cases, please reach out to our customer service team within 48 hours of receiving the item. You can contact us via phone or email, and our dedicated team will promptly assist you. We may require some essential details such as your order number, description of the damage or defect, and any supporting evidence like pictures. Rest assured, we will work diligently to resolve the issue to your satisfaction. Whether it entails sending a replacement or offering a refund, our goal is to ensure you have a pleasant shopping experience with us.
Answered Nov 2, 2023
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