What should I do if items are damaged during my move?

If items are damaged during a move with North American Van Lines, it is important to follow a systematic approach to address the situation. First, it is advisable to inspect all of your belongings thoroughly upon delivery. Make a detailed list of any damaged items, including photos if possible, as this documentation will be useful for claims processing. Next, it is important to review the moving company's policies regarding damage and claims. North American Van Lines typically provides different levels of liability coverage, so understanding what is included in your agreement will help in determining the next steps. After gathering the necessary information, contacting the company to report the damage is necessary. They will likely require the list you prepared, along with any supporting documentation. Finally, be sure to file a claim as soon as possible. Most moving companies have specific time limits for filing claims, so it is important to act promptly. For detailed information on filing a claim with North American Van Lines, referring to their official website is recommended, where you can find the necessary contact information and guidance.