What Should I Do When Albertsons Delivery by Usps Is Missing?

Grocery delivery from Albertsons is easy and convenient, but when your USPS delivery is missing it can be stressful and frustrating. Albertsons offers customer three ways to contact support when issues arise. You can call the customer support line, submit an online request form or chat with a representative online. If Albertsons is unable to locate your missing delivery, you can also reach out the USPS for further assistance.

Like many stores, Albertsons offers grocery delivery straight to your home or office with just a few clicks of the mouse, but what happens when your Albertsons' USPS delivery is missing? What can you do? You can learn more about the grocery store's products and services by calling Albertsons' customer service, and below are steps to take when your USPS order doesn't arrive.

Locating a Missing Albertsons' Order

If you have ordered from Albertsons and you're USPS delivery is missing, you can reach out to Albertsons' customer support for help in locating the missing delivery.

What To Include When Contacting Albertsons

When contacting Albertsons, you will need to provide as much detail as possible, including the following items.

Your name or the name of the person on the order if you placed it for someone else.
Date and time the order was placed.
Shipping address the order was supposed to be routed to.
Your email address and phone number.
Details about the order. For example, include information on the products purchased and payment method.
Any additional information that is relevant to finding the missing order such as notifications it was shipped or delivered.

Before contacting customer support, check with neighbors or around your home to make sure the delivery wasn't placed out of sight or wasn't picked up by a neighbor to hold for you until you returned home.

Ways To Report a Missing Order

The three ways you can try to resolve the issue include online chatting, submitting a help form or calling customer support.

Online Chat

To chat with a representative online, do the following:

Log into your Albertsons' account online or through your mobile device.
Click "Contact Us" to see contact options.
Select "Chat Now" to speak to a representative online.
Choose "I have a problem with my order" from the options available.
In the window that opens, add details about the missing shipment to help resolve the matter.

Help Form

To submit a help form to Albertsons do the following:

Log into your Albertsons' account online or through your mobile device.
Click "Contact Us" to see contact options.
Select "Other Ways to Contact Us."
Click "Submit Request."
Completely fill out the form on the screen and click "Submit."

Telephone Inquiry

The third way is to call Albertsons' customer support and provide details on the order. The representative will help locate the order and may determine why it is missing. If the representative cannot resolve the issue, you will be provided with steps to take next such as contacting the USPS for further assistance.

A missing Albertsons' order can be frustrating, but you can take steps to resolve the issue and get the items you requested or a refund on your order. For more information or assistance, call Albertsons' customer support.

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