How to Report an Issue with Albertsons Delivery?
If you were expecting a delivery from Albertsons, but it never arrived, or if it contained missing items, incorrect items, spoiled items, or inadequate substitutions, you can get a replacement or refund if you report the problem within four days. You can do so on the Instacart app or website.
Albertson's delivery service can save you from the hassle of shopping for yourself. However, if something about your order is wrong, or if it never even arrived, you need to take action. Read on to learn what you can do.
Albertson's Delivery Policy
You have four days to report any problem with your Albertson's delivery and get a refund or replacement.
How to Report a Problem With the App
Albertson's uses Instacart so that you can report your delivery problem there. So if you have missing items, spoiled items, incorrect items, or poor substitutions, just follow these instructions:
- Open the app.
- Tap on Orders in the lower right-hand corner of the screen.
- Locate your order in the list.
- Tap on the Get Help option for your order.
- Select your order issue from the list provided.
- Select the item you have the problem with, if requested.
- Tap on Help Center or choose the Apply Instant Credit option.
If you have multiple issues with the same order, you can repeat this process once for each issue.
How to Report a Problem Using Your Desktop or Laptop
You don't need the app, though. You can also go to the website and follow these instructions:
- Go to the Instacart website.
- Click on the three lines icon in the upper left-hand corner.
- Click on Your Orders.
- Locate your order.
- Click on the Report a Problem option for your order.
- Select your issue from the list.
- Choose the item or items that have the issue, if required.
- Choose an issue from the list if you previously selected Other Issues.
- Click on Help Center or the Apply Instant Credit option.
Contacting Albertson's
If you need additional help, contact an Albertson's customer support representative. To do so, you must use the phone. There are no online customer service contact options.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for Albertsons Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Albertsons in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How to Report an Issue with Albertsons Delivery? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.