How Do I Request a Refund to a Gift Card from Abercrombie & Fitch?
If you bought something using an Abercrombie & Fitch gift card and need to return it, you can get a refund in the form of a gift card as long as you make the return within 30 days. You can start the return of anything you purchased online on Abercrombie & Fitch's website. You must return any in-store purchases to an Abercrombie & Fitch store.
If you made a purchase using an Abercrombie & Fitch gift card and need to return it for some reason, then you should learn how to get a refund applied to that gift card. Keep reading to learn more.
Abercrombie & Fitch's Return Policy
You can return any Abercrombie & Fitch purchase for a full refund provided you make the return within 30 days of the date of purchase or shipping, whichever one is later. If you made the purchase between November 1 and December 31 then you can return it at any point through January 31 and still get a refund. You must provide proof of purchase to receive that refund.
All returned items have to be in their original condition. Neither face masks nor anything marked as a "final sale" item qualify for a refund.
Abercrombie & Fitch will issue your refund in the form of a gift card, though not to the same gift card you used to make the purchase.
How to Make an Online Return to Abercrombie & Fitch
You can start any online Abercrombie & Fitch purchase online. Follow this procedure:
1. Go to the Abercrombie & Fitch return page.
2. Enter the order number in the appropriate text field.
3. Enter your Abercrombie & Fitch email address in the other text field.
4. Click the Look Up Order button.
5. Print out the return shipping label.
6. Pack the item or items you want to return. You can place multiple return item. in the same package. Include everything that came along with the items.
7. Place the receipts or shipping invoices into the package.
8. Attach the label.
9. Bring the package to the preferred carrier listed when you printed out the label.
10. Ship it.
Abercrombie & Fitch will require approximately three weeks to process your return before issuing a refund.
How to Make an In-Store Return to Abercrombie & Fitch
You have to return anything you bought at an Abercrombie & Fitch store to an Abercrombie & Fitch store. Bring your receipt along with you. You can locate the nearest store by using the Abercrombie & Fitch store locator.
Contacting Abercrombie & Fitch
If you require any assistance, or if you just have some questions, contact an Abercrombie & Fitch customer service representative. You can find one on the Abercrombie & Fitch help forum or by phone.
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