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ADP TotalPay Card Customer FAQ

Top Answers & How-to Guides

What is ADP TotalPay Card's Phone Number?

The question we are asked most often is about how to talk to ADP TotalPay Card customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I close my TotalPay Card account?

To close an ADP TotalPay Card account, first ensure no pending transactions or remaining balance exist. It's advisable to use...
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Card Information

What is the ADP TotalPay Card?

The ADP TotalPay Card is a prepaid debit card that provides users with quick access to their wages, enabling purchases and cash...
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Are there any fees associated with the TotalPay Card?

The ADP TotalPay Card does incur various fees, including monthly maintenance fees, ATM withdrawal fees, and conversion fees for...
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What is the limit on my TotalPay Card?

The limits on an ADP TotalPay Card depend on various factors set by the employer, including direct deposit amounts and specific...
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Are there rewards or benefits associated with the TotalPay Card?

The ADP TotalPay Card is designed for easy access to wages electronically, focusing on providing features like direct deposit...
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Card Activation and Management

How do I activate my TotalPay Card?

To activate an ADP TotalPay Card, a user must go to the official website, select the activation option, and enter personal...
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Can I link my TotalPay Card to a mobile app?

Many users can link their ADP TotalPay Card to mobile wallet apps like Apple Pay or Google Pay for easier transactions and...
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What should I do if I encounter technical issues?

When facing technical issues with the ADP TotalPay Card, first ensure your internet is stable and your device meets...
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How do I close my TotalPay Card account?

To close an ADP TotalPay Card account, first ensure no pending transactions or remaining balance exist. It's advisable to use...
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Balance and Transactions

Can I check my balance online?

Yes, users can check their ADP TotalPay Card balance online through the official website by logging into their secure account....
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How can I transfer funds from my TotalPay Card?

To transfer funds from an ADP TotalPay Card, users generally can utilize the mobile app or web portal for transfers to linked...
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How do I dispute a transaction on my TotalPay Card?

To dispute a transaction on an ADP TotalPay Card, start by confirming the transaction's details. Then, find customer service...
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How can I reload funds onto my TotalPay Card?

ADP TotalPay Cardholders can reload funds by having direct deposits from employers, transferring from a bank account...
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Card Security

What should I do if my card is lost or stolen?

If an ADP TotalPay Card is lost or stolen, it is crucial to act fast to secure funds by reporting the loss immediately. This...
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What merchants accept the ADP TotalPay Card?

The ADP TotalPay Card is widely accepted at merchants that take debit card and Mastercard transactions, including major...
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Can I use my TotalPay Card internationally?

The ADP TotalPay Card is usable internationally at locations that accept Mastercard, but users need to consider potential...
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ADP TotalPay Card issues reported to GetHuman
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