How Do I Change the Credit Card on File with 24 Hour Fitness?

Keeping fit and healthy is a goal many people strive to attain, but you don't have to stress out about it. 24 Hour Fitness makes managing your account easier. You can update your billing details anytime at your local club, by phone or through the My24 online account. If you have any questions, you can reach out to customer service 24 hours a day.

Fitness is one of the biggest businesses in the United States, and 24 Hour Fitness is the second largest club based on revenue. You can rest assured that this gym has you covered when it comes to updating your billing details. Read on to learn more about your options.

24 Hour Fitness Payment Methods

As a member, you can choose to have your dues paid through your checking account, or by credit or debit card. You can also update your billing details by visiting a local 24 Hour Fitness club, or manage your account online through My24. If you're a member, you can also reach out to 24 Hour Fitness' customer service line here to update your payment details.

Making the Updates with My24

The My24 account management portal makes updating your payment methods easy. First, log in to your account and select Update Auto Bill Pay under the My Billing option.

You will see the membership agreements associated with your account. Choose one and follow the onscreen directions to update your payment details. If you haven't signed up, you'll need your member number or check-in code to enroll. You can also view your membership agreement through the My24 online system which is also an added benefit.

If you'd like more information about this feature, feel free to visit the club's website or get in touch with its 24/7 customer service line.

Things to Keep in Mind

If you're on an annual renewal plan, your payment must be received on time or your membership will be cancelled. If your membership is cancelled, you'll have to buy a new membership to use 24 Hour fitness' gyms. It's also suggested that you contact your local club to make sure you have the best mailing address to receive renewal notices. For monthly memberships, view your agreement to see when you can expect it to renew.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Change the Credit Card on File with 24 Hour Fitness?

Why does GetHuman Write How-to Guides for 24 Hour Fitness Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like 24 Hour Fitness in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change the Credit Card on File with 24 Hour Fitness? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

24 Hour Fitness

Asked 3 years ago
Updated 2 years ago
Viewed 1,253,714 times
24 Hour Fitness
How do I change my credit card with 24 Hour fitness
How to update payment details with 24 Hour fitness
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!