1. All Companies › 
  2. 1-800-FLOWERS.COM Customer Service › 
  3. FAQ
Updated

1-800-FLOWERS.COM Customer FAQ

Top Answers & How-to Guides

What is 1-800-FLOWERS.COM's Phone Number?

The question we are asked most often is about how to talk to 1-800-FLOWERS.COM customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I include a personal message with my order?

Yes, absolutely! At 1-800-FLOWERS.COM, we understand the importance of adding a personal touch to your order. That's why we offer the...
Ask any question you have about 1-800-FLOWERS.COM customer service, get an answer now.
Contact 1-800-FLOWERS.COM customer service

Order Tracking

How Do I Track My 1-800-Flowers Order?

This Gethuman guide walks 1-800-Flowers customers through tracking their gift and explains some benefits of creating an account, including...
Read more

Return Policy

What is the 1-800-Flowers return policy?

The 1-800-Flowers return policy ensures customer satisfaction. If for any reason you are not fully delighted with your purchase, please...
Read more

Customization

Can I customize my flower arrangement?

Yes, you can easily customize your flower arrangement with 1-800-FLOWERS.COM. We understand that each customer has unique preferences...
Read more

Payment Methods

What payment methods does 1-800-Flowers accept?

1-800-Flowers accepts a wide range of payment methods to ensure a convenient shopping experience for customers. We accept major credit...
Read more

Delivery Restrictions

Are there any delivery restrictions or limitations?

Yes, there are certain delivery restrictions and limitations for 1-800-FLOWERS.COM. These may vary depending on the location and type...
Read more

Substitution Policy

What is the 1-800-Flowers substitution policy?

1-800-FLOWERS.COM has a flexible substitution policy to ensure the timely delivery and quality of your floral arrangement. In situations...
Read more

Same-Day Delivery

Do you offer same-day delivery?

Yes, we offer same-day delivery for a wide range of our products. To ensure same-day delivery, please place your order before the specified...
Read more

International Delivery

Can I send flowers internationally through 1-800-Flowers?

Yes, you can send flowers internationally through 1-800-Flowers. The company offers a convenient and reliable international flower...
Read more

Damaged Flowers

What if my flowers arrive damaged?

If your flowers arrive damaged, please contact us immediately at 1-800-FLOWERS.COM. We apologize for any inconvenience caused and are...
Read more

Fees and Charges

Are there any additional fees or charges for delivery?

No, there are no additional fees or charges for delivery at 1-800-FLOWERS.COM. The price you see for the product includes all costs...
Read more

Personal Message

Can I include a personal message with my order?

Yes, absolutely! At 1-800-FLOWERS.COM, we understand the importance of adding a personal touch to your order. That's why we offer the...
Read more

Help me with my 1-800-FLOWERS.COM customer service issue

Ask any question you have about 1-800-FLOWERS.COM customer service. We will do our best to get you answers right away.
We look to the 1-800-FLOWERS.COM issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
1-800-FLOWERS.COM issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!