What is the 1-800-Flowers return policy?

1-800-FLOWERS.COM has a customer-friendly return policy designed to address various issues that might arise with orders. If any product is found to be damaged or unsatisfactory upon arrival, customers are encouraged to notify the company within seven days of delivery. They typically recommend contacting customer service directly for resolution options. This may include a replacement or a refund, depending on the specific situation. Additionally, for items that are time-sensitive or date-specific, such as specific event bouquets, the return options may vary based on the nature of the purchase. It is important to keep in mind that items that are perishable, such as fresh flowers or gourmet treats, may have different handling or policy guidelines due to their unique nature. For the most accurate and detailed information regarding returns and specific item policies, it is advisable to refer to the returns section on the 1-800-FLOWERS.COM website. This section will provide comprehensive guidance based on different product categories, helping ensure customers understand their options thoroughly.