What is the 1-800-Flowers return policy?

The 1-800-Flowers return policy ensures customer satisfaction. If for any reason you are not fully delighted with your purchase, please contact our customer service within 7 days of receiving your order. We will replace the item or issue a refund promptly. For perishable products, such as fresh flowers or plants, please notify us within 48 hours of delivery to qualify for a replacement or refund. Please understand that some products may be non-refundable or subject to a restocking fee. Our goal is to exceed your expectations, so we encourage you to reach out to our dedicated customer service team and they will be happy to assist you with any questions or concerns regarding returns.