Contact Zara

The best of the 3 ways to get in touch with Zara by GetHuman

Zara Customer Service Email Address
Zara provides their best customer service over email. If you were hoping to talk to a Zara agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Zara Phone Number
212-355-1415 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Zara rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Zara Live Chat
Unfortunately, Zara does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Zara:

Tried to return a top that unraveled when my Daughter put it on for the first time.Just...
I want to sent my package back, which contains * items.The QR Code I got is not working...
Hi,*I would just like to know what size in digits corresponds to size M in Germany at Z...
Der Rei*verschluss meiner Bermuda-Shorts war leider bei Lieferung schon besch*digt. Ich...
the green printed blouse in the YOU magazine i cant seem to find it on the Zara online...
Hi there, i supposed to receive my order on Wednesday and Yodel sent me a message that...
Hi I have received my order and some of my items are missing
I bought a pant and it ripped off the first day I wore them pls I need a return label
Sehr geehrtes Zara Team, **mein Anliegen bezieht sich auf meine angefragte R*cksendung...
Have * items purchased this morning. Used self service with help of assistant who faile...
You ordered the wrong items this morning *I would like my money back
Hi there I lost my last purchase receipt could you please help me to solve this problem...
I need to return an item that I received online. The Zara at the Galleria Store refused...
I see that this brand is one of the world's most successful retail brands.**The success...
Hi Zara,**I hope all is well! My name is Caitlin Bertrand, and I recently purchased a t...
More customer issues

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Zara contact information - compared

Above are our top recommendations for how to contact Zara, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Zara by looking at which ones are the fastest and which ones other customers recommend the most for solving Zara customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Zara across the following mediums: Email, Phone, Web.

Phone number / contactWaitVotes
Customer Service
< 38 hrs84
Customer Service
87 mins111
Online Help
Customer Service
< 2 hrs185

Does GetHuman work with Zara?

GetHuman does not work with Zara's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Zara at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Zara's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Zara at a Glance

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