Contact Zara

The best of the 3 ways to get in touch with Zara by GetHuman

Zara Customer Service Email Address
Zara provides their best customer service over email. If you were hoping to talk to a Zara agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Zara Phone Number
212-355-1415 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Zara rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Zara Live Chat
Unfortunately, Zara does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Zara:

I returned * items out of the * I ordered on ** June via Hermes . Order number...
Hello, I want to bay a gift card for a friend birthday but she live in Kiev How can I D...
Zara says return not received but, USPS says it was delivered. I have the tracking number.
I would like to arrange my parcel being taken out of one store to another where it is e...
Hello the reference & description *CHAIN WITH SEASHELL AND PARROT PENDANT*Golden...
I received an email that a printed poplin dress was now available. The item * is...
URGENTE -*RIF. ORD. ************per questo ordine non ho mai ricevuto la merce. L'ordin...
Hi, I want to buy your POLKA DOT PRINT DRESS IN BLACK * WHITE - REF ******** in a size...
il coriere e arrivato senza etichetta di reso e a rifiutato il mio pacco dicendo che do...
Someone changed my shipping address and now my order has been delivered to another address
Ho ordinato un articolo il ** maggio.. data prevista di arrivo ** maggio ma l’ordine in...
Il mio ordine, che doveva arrivare domani, in realt* risulta inviato da * giorni ma non...
Buonasera in merito ad un ordine da me effettuato mi dovevano consegnare due pacchi con...
I placed an order on the *th May **** the money has been taken out of my account and I...
More customer issues

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Zara contact information - compared

Above are our top recommendations for how to contact Zara, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Zara by looking at which ones are the fastest and which ones other customers recommend the most for solving Zara customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Zara across the following mediums: Email, Phone, Web.

Phone number / contactWaitVotes
Customer Service
< 38 hrs187
Customer Service
85 mins80
Online Help
Customer Service
< 2 hrs288

Does GetHuman work with Zara?

GetHuman does not work directly with Zara's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Zara at a Glance

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