Contact Zara

The best of the 3 ways to get in touch with Zara by GetHuman

Zara Customer Service Email Address
Zara provides their best customer service over email. If you were hoping to talk to a Zara agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Zara Phone Number
212-355-1415 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Zara rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Zara Live Chat
Unfortunately, Zara does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Zara:

Hello*Please note*Order *********** was cancelled*However , having checked with VISA th...
Dear Sir * Madam,**I am writing to you to raise an issue about: In-store shopping**The...
Purchased one item in * different sizes. I am returning them both one is L the other X...
Shipment never reached me* was sent back to the warehouse
okI’m trying to purchase and item and pick it up at Zara’s , located at Dadeland Mall...
I need a return label..*And it is not going to my email I gave u.. I need to give u dif...
Guten Tag *Mein Bestellung *********** habe zur*ck geschickt. Trotzdem Klarna schick mi...
The shoe is really big it won’t be adjuster even, I’ll definitely need to exchange it p...
I ordered a product online which was bigger im size and today when I wanted to put it o...
I need to change my email back to original******@***.com
Order No *********** arrived broken.*Travel size Vibrant leather fragrance for men.*Can...
I ordered a size small cargo pants for my son. He couldn’t get them on! I then ordered...
Ciao, non ho ancora ricevuto il pacco ordinato gi* un mese fa?
I want to call out from work
Order*********** it's showing the order is delivered but I haven't got my order...
More customer issues

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Zara contact information - compared

Above are our top recommendations for how to contact Zara, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Zara by looking at which ones are the fastest and which ones other customers recommend the most for solving Zara customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Zara across the following mediums: Email, Phone, Web.

Phone number / contactWaitVotes
Customer Service
< 38 hrs192
Customer Service
86 mins85
Online Help
Customer Service
< 2 hrs293

Does GetHuman work with Zara?

GetHuman does not work directly with Zara's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Zara at a Glance

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