Zara Customer Q & A

Answers to Common Problems

Use Zara's Phone Number

Zara's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Zara.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Zara.
There's more!
Click below to show 5 more questions, answers, and complete guides to common Zara customer support problems.

Recent reasons customers contacted Zara:

Hi my name is Sof*a Gutierrez, **the ** of December I ordered "Velvet shirt dress...
I received an email from customer service informing me of an error with my order and as...
hallo, seit freitag habe ich meine r*ckcode noch nicht bekommen
I haven't got my package because zara sends it without house number*And now I won't hav...
On my recent order, it would not allow my to type the street number, only the street, s...
My package said delivered but it wasn’t delivered at my home
I am trying to make a online return without the receipt. You all did not send a receipt...
The shirt you shipped to me has a securiytag on it
Goods not sent, Refund not issued.
Package was sent to wrong location.
i would like to place a order and i need help
Hi , I didn’t received parcel from Zara or my parcel was stolen . My parcel had to arri...
I purchased a gift card on Saturday but have put it somewhere so safe at home that i ca...
I ordered the clothes from Zara online and that cost me around $*** CAD, unfortunately...

Help me with my issue

Does GetHuman work with Zara?

GetHuman does not work with Zara's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Zara at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Zara's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Answered on this page:

What is Zara's return policy for sale items?
How Do I Return Something to Zara?
How long does it take to process a return at Zara?
Can I exchange an item for a different size/color at a Zara store?
Solutions to common issues

Answers for More Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!