Zara gift cards are generally not refundable or exchangeable for cash. The terms for gift cards typically state that they can only be used for purchases within Zara stores or online at zara.com. This means that once a gift card has been purchased, it cannot be returned for a refund, regardless of the reason. However, it is always a good practice to review the specific terms and conditions associated with the gift card, as policies can vary by location or promotional offer. If more detailed information is required, it may be beneficial to refer to the terms provided on the current Zara website or the specific page dedicated to gift cards. This resource should provide clarification on any inquiries related to gift card usage and policies.