Contact The Bay

The best of the 3 ways to get in touch with The Bay by GetHuman

The Bay Phone Number
800-521-2364 · Customer Service
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The Bay Live Chat
Unfortunately, The Bay does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted The Bay:

Ensure receipt is not included in gift order.
Hi I ordered something from Hundson bay online yesterday. But, unfortunately I put my e...
The Bay Mastercard (Neo) was not accepted when I tried to process my order, with a note...
We have a new address. Need to be updated*Thanks Adrianne Smith
Ordered an ELIZA J. SIZE * DRESS for $***.** plus tax*.ORDER ***********. Received it...
I'd like to cancel an order I made * hours ago
I’d like to find out exactly what I ordered on November **.*I believe it was a Portola...
I am trying to order on line but the website stops working and you have to recover the...
I want to know what to do with a package I received today labeled with my name, address...
Today I received a parcel in the mail from The Bay - the label on the package had my na...
I received the email below and a phone message. I am in Mexico and managed to find a wa...
I've been trying to return order *********** since Wednesday, December *. First your ph...
Tracking No - *******-*******-********This is the response number to a complaint regard...
More customer issues

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The Bay contact information - compared

Above are our top recommendations for how to contact The Bay, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact The Bay by looking at which ones are the fastest and which ones other customers recommend the most for solving The Bay customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact The Bay across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Customer Service
8 mins18
Online Help
Customer Service
< 2 hrs80
Customer Service
2 mins112

Does GetHuman work with The Bay?

GetHuman does not work with The Bay's customer support operations, directly or in any other way. GetHuman has no partnership or relation to The Bay at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check The Bay's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting The Bay at a Glance

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