How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Suntrust Bankruptcy Department phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Enter extension 52030
Below are some clips we've found from Suntrust Bankruptcy Department's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"Welcome to Trist. Please listen to this important message.
If you are calling because you received recent emails regarding your January payment and have made this payment, please disregard.
We are experiencing high call volume and are working to send a corrected email.
To confirm payments made to your mortgage you can use this automated IVR by selecting option four and then one, or you can visit truist dot com.
Forward slash sign in and review your recent account activity.
Thank you. Thank you for calling Truist.
To ensure quality client service, this call may be monitored or recorded.
For mortgage loan information, press one.
If you know your party's ten digit phone number, press two."
Excerpt from a call with Suntrust Bankruptcy Department
Thursday, January 18, 2024 4:43 AM
The first phone menu
"Welcome to Trist. Please listen to this important message.
If you are calling because you received recent emails regarding your January payment and have made this payment, please disregard.
We are experiencing high call volume and are working to send a corrected email.
To confirm payments made to your mortgage you can use this automated IVR by selecting option four and then one, or you can visit truist dot com.
Forward slash sign in and review your recent account activity.
Thank you. Thank you for calling Truist.
To ensure quality client service, this call may be monitored or recorded.
For mortgage loan information, press one.
If you know your party's ten digit phone number, press two."
Excerpt from a call with Suntrust Bankruptcy Department
Thursday, January 18, 2024 4:43 AM
What are the hours and when should I call?
Suntrust Bankruptcy Department operates the call center for this 800-634-7928 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 276 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Suntrust Bankruptcy Department phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Suntrust Bankruptcy Department staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Suntrust Bankruptcy Department is Monday.The most busy day to call is Wednesday.Again, this is based on a sample of 276 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Suntrust Bankruptcy Department is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this Suntrust Bankruptcy Department number, but it is also the day with the shortest hold times.
Conclusion and closing notes
This is Suntrust Bankruptcy Department's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Suntrust Bankruptcy Department agent. This phone number is Suntrust Bankruptcy Department's best phone number because 1,656 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-634-7928 include and other customer service issues. Rather than trying to call Suntrust Bankruptcy Department first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Suntrust Bankruptcy Department has 1 phone number. It's not always clear what is the best way to talk to Suntrust Bankruptcy Department representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Suntrust Bankruptcy Department. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Suntrust Bankruptcy Department. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.