Contact Stripe

The best of the 2 ways to get in touch with Stripe by GetHuman

Stripe Phone Number
Stripe doesn't have a phone number, which is a shame.
Stripe Live Chat
Stripe customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Stripe:

I need my account refunded
My account was charged **.** I don't know why, who or where it came from
YOU CHARGED ME **.** I DO NOT HAVE AN ACCOUNT WITH YOU I M NOT PAYING A DOLLAR TO TALK...
we had to refund a customer for his purchase through stripe and now you are holding up...
I have an online store and a lot of customers can't pay at checkout their payments won...
I do not know my card number to old account
My customers payments were declined. I received a notification saying that I*My identif...
My bank information needs to be updated but i dont see where i can edit the account inf...
I am unable to receive recovery emails. Locked out of account due to change in phone number
my stripe account is not active i dont know whats wrong with please need your help for...
Help with log in. I can't log into my account , it says my acct does not have password...
Hi there,*I'm a commercial customer already but forgot my password.*The problem is that...
I m a customer i will pay right now with a Master Card and its not possible...
I had a Stripe Account and I changed banks. I tried to change my Stripe to A differen...
I never made an account but I apparently have one with all my info...
More customer issues

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Stripe contact information - compared

Above are our top recommendations for how to contact Stripe, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Stripe by looking at which ones are the fastest and which ones other customers recommend the most for solving Stripe customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Stripe across the following mediums: Chat, Web.

Phone number / contactWaitVotes
http://support.stripe.com/contact
Customer Service
2 mins292
http://support.stripe.com/contact
Customer Service
< 7 hrs151

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