Contact Shopify

The best of the 3 ways to get in touch with Shopify by GetHuman

Shopify Phone Number
888-746-7439 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Shopify rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Shopify Live Chat
Shopify customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Shopify:

I am oredr merchent but not delivered my order or not return my money I am copmlian you...
I cannot get into the backend of my site southerngirlchic
Every time I try to go to my Shopify account it keep saying it’s technical issues and w...
Hello , My tab not working proper https:****u*rn**
You*I bought a furniture online from superior furniture and the money was taken from my...
I bought a furniture online from superior furniture and the money was taken from my acc...
I order set of three tshirt from club combo site. My order no. is *****.I want to know...
I need help resetting the pin for my POS, and I have other questions?
You must disable shop pay installments to use this provider how can is disable this im...
I have purchased the product but not received to my *Payment also deducted
I need to cancel subscription
My identity has been stolen and I have had a strange text message with a code to approv...
I ordered a product April *th and still have not received it. When I try to go on the w...
More customer issues

Help me with my issue

Shopify contact information - compared

Above are our top recommendations for how to contact Shopify, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Shopify by looking at which ones are the fastest and which ones other customers recommend the most for solving Shopify customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Shopify across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
Customer Service
24 mins153
Customer Service
2 mins336
Customer Service
< 2 hrs130

Does GetHuman work with Shopify?

GetHuman does not work directly with Shopify's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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Contacting Shopify at a Glance

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