Contact Shopify

The best of the 3 ways to get in touch with Shopify by GetHuman

Shopify Phone Number
888-746-7439 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Shopify rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Shopify Live Chat
Shopify customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Shopify:

I am not able to get into my account. I don't have the code and I don't remember puttin...
Im trying to get my domain from my frozen account? email attached to the store...
Hi, Im having trouble getting back my domain the email account attached to t...
What is the complete proceduce to start a online business on your plateform
I have ordered a Camera through you and would like to know the status of the same...
I have booked dresses with, a shop which is associated with you...
The cash drawer in the POS hardware i ordered from you did not come with keys and is no...
what to do after orders are fulfilling? on another page it shows they paid but wants me...
*th September **** purchased decompression belt from Comfiy.*It has not arrived!
I wish to speak to a customer service rep about options on a store I will be building f...
I need to talk with someone about options I can give my customer when building a store...
Hi I have an abandoned cart in my orders account,* *************** from RAANI Kumarin...
I have a question about a possible fraudulent purchase. The customer used several diffe...
I want to cancel my account immediately
Hi,**I have been charged a chargeback from a customer who disputed their order through...
More customer issues

Help me with my issue

Shopify contact information - compared

Above are our top recommendations for how to contact Shopify, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Shopify by looking at which ones are the fastest and which ones other customers recommend the most for solving Shopify customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Shopify across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
Customer Service
24 mins156
Customer Service
2 mins339
Customer Service
< 2 hrs133

Does GetHuman work with Shopify?

GetHuman does not work directly with Shopify's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Shopify at a Glance

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