Contact Shimano

The one way to reach Shimano by GetHuman.

Shimano Phone Number
800-423-2420 · Customer Service
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Shimano Live Chat
Unfortunately, Shimano does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Shimano:

have a gift of ****manoOffSet shoesSM-SH*****M and I can't ope... · 4 mons ago
how do you unhook the top clip to get shoe on? · 4 mons ago
Do the spd *** pedals give additional support to the sole of... · 5 mons ago
Would like to know if DA R**** cranks and FD would work with... · 7 mons ago
purchased MTB shoes online store chain reaction back in July... · 7 mons ago
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As far as we know, there is only one way to contact Shimano, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Shimano, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing Shimano Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Metro PCS page. Or look at our Contact Straight Talk page. We can't really provide this kind of help if you're looking to contact Shimano because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.
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