Does Residence Inn by Marriott offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Friday.Schedule a call when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 17 minutes.The longest hold times are on Friday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Residence Inn by Marriott below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Residence Inn by Marriott phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1, press 2, enter phone number
Below are some clips we've found from Residence Inn by Marriott's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"How I can send you a text message to quickly and easily book your reservation online at Marriott dot com."
Excerpt from a call with Residence Inn by Marriott
Tuesday, February 13, 2024 3:35 AM
They may ask your reason for calling (instead of a menu)
"Thank you for calling Marriott.
If you are calling to book a new reservation, please say new reservation or press one.
Otherwise, tell me in a few words. How may I assist you today?"
Excerpt from a call with Residence Inn by Marriott
Saturday, January 6, 2024 7:08 AM
They may ask you to say or enter information
"Thank you for calling Marriott.
Would you be interested in learning more about the Marriott Bonvoy Brilliant American Express card?
Eligible applicants can earn one hundred eighty five thousand bonus points.
Offer ends May first twenty twenty four. Additional terms and conditions apply.
To learn more, you can say yes or no."
Excerpt from a call with Residence Inn by Marriott
Tuesday, March 5, 2024 7:17 PM
The first phone menu
"Thank you for calling Marriott.
Would you be interested in learning more about the Marriott Bonvoy Brilliant American Express card?
Eligible applicants can earn one hundred eighty five thousand bonus points.
Offer ends May first twenty twenty four. Additional terms and conditions apply.
To learn more, you can say yes or no.
If you'd be interested in learning about our Marriott Bonvoy credit card offers, say yes or press one.
Otherwise, say no or press two."
Excerpt from a call with Residence Inn by Marriott
Tuesday, March 5, 2024 7:17 PM
What are the hours and when should I call?
Residence Inn by Marriott operates the call center for this 800-721-7033 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 215 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Residence Inn by Marriott at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Residence Inn by Marriott phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Residence Inn by Marriott staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Residence Inn by Marriott is Sunday.The most busy day to call is Friday, which averages 286% more phone calls by comparison.Again, this is based on a sample of 215 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
Click the link above to get answers to just about any Residence Inn by Marriott customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Residence Inn by Marriott, and their purpose. Are any of these similar to the reason you are trying to call?
Complaint about rooms: "Three rooms in two days."
- From a call lasting 4m 42s , Feb 1, 2025 9:47 PM
Requesting early check-in: "All I want to do is ask for an early check-in on my reservation."
- From a call lasting 11m 13s , Jan 17, 2025 5:53 PM
Verify room amenities: "I just wanted to triple check that the room we're gonna get has a roll in shower."
- From a call lasting 6m 58s , Sep 30, 2024 9:42 PM
Check reservation: "I'd like to confirm my upcoming reservation, please."
- From a call lasting 58s , Jun 27, 2024 1:58 AM
General inquiry: "I need assistance with something."
- From a call lasting 1m 50s , Mar 16, 2024 5:26 PM
Feedback on recent stay: "I wanted to provide some feedback on my recent stay at your hotel."
- From a call lasting 1m 11s , Feb 29, 2024 9:45 PM
Seeking customer service: "I need to talk to someone."
- From a call lasting 2m 34s , Feb 23, 2024 3:10 PM
Information about why customers call Residence Inn by Marriott is extracted from issues that customers have reported to GetHuman.
This is Residence Inn by Marriott's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Residence Inn by Marriott agent. This phone number is Residence Inn by Marriott's best phone number because 162 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-721-7033 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Residence Inn by Marriott first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Residence Inn by Marriott has 2 phone numbers. It's not always clear what is the best way to talk to Residence Inn by Marriott representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Residence Inn by Marriott. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Residence Inn by Marriott. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.