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Residence Inn by Marriott Customer FAQ

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What is Residence Inn by Marriott's Phone Number?

The question we are asked most often is about how to talk to Residence Inn by Marriott customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Residence Inn by Marriott Customer Questions

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Location and Amenities

Where are the Residence Inn locations?

Residence Inn by Marriott has numerous hotels across the United States and internationally in places like Canada, Mexico, and...
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What amenities are offered at Residence Inn?

Residence Inn by Marriott features spacious suites with living areas, kitchens, and free Wi-Fi. Guests can enjoy complimentary...
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Is there a fitness center at Residence Inn?

Residence Inn by Marriott usually provides fitness centers at most locations, which include various exercise equipment like...
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Is there a business center available for guests?

Residence Inn by Marriott generally offers business center amenities to assist guests with work needs while traveling. These...
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Are there accessible rooms available?

Residence Inn by Marriott usually provides accessible rooms at many of their properties, equipped with features like wider...
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Check-in and Policies

What is the check-in and check-out time?

Check-in at Residence Inn by Marriott is generally at 3:00 PM, and check-out is at 12:00 PM, but this can vary by location....
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Can I cancel or modify my reservation?

The ability to modify or cancel a reservation at Residence Inn by Marriott varies based on the booking's terms. Reviewing the...
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Can I request a late check-out?

Residence Inn by Marriott generally allows guests to request a late check-out depending on availability. It is best to notify...
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Pets and Family

Are pets allowed at Residence Inn?

Residence Inn by Marriott is generally pet-friendly, allowing pets at many locations. However, policies differ by property,...
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What family-friendly amenities does Residence Inn offer?

Residence Inn by Marriott caters to families with spacious suites featuring living areas and kitchens for meal preparation....
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Dining and Breakfast

Is breakfast included in the room rate?

Generally, breakfast is included in the room rate at Residence Inn by Marriott, featuring a hot buffet with various options...
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Do the rooms have kitchen facilities?

Rooms at Residence Inn by Marriott come with fully equipped kitchens, including a refrigerator, microwave, and stove, offering...
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Connectivity and Services

Is Wi-Fi available at Residence Inn?

Yes, Wi-Fi is complimentary at Residence Inn by Marriott in both guest rooms and public areas, ensuring reliable connectivity...
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Do you offer a shuttle service?

Residence Inn by Marriott may have varying services across locations, including shuttle services that can be complimentary to...
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What is the Marriott Bonvoy rewards program?

The Marriott Bonvoy rewards program is designed for members to earn and redeem points through stays and purchases at various...
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