Contact Rent The Runway

The best of the 2 ways to get in touch with Rent The Runway by GetHuman

Rent The Runway Phone Number
800-509-0842 · Customer Service
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Rent The Runway Live Chat
Unfortunately, Rent The Runway does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Rent The Runway:

My order has been canceled and I would like to see if I can reserve the same dress at y...
It was canceled and I would like to know if I can reserve the dress at your Chicago location
My dress has not arrived and the wedding is today. it was slated to arrive on September...
My delivery was supposed to arrive on Thursday but did not come, customer service said...
Received dress(es) this afternoon. Both size * & * are too small. My event is this wee...
Received dress(es) an hour ago. Tried them on immediately and both are too small. I wa...
wanting to connect with Rent the RUnway
I was supposed to receive the dress I ordered on Friday, Sept. **th for a wedding on Su...
The shipping is set for tomorrow but I paid for it to arrive today. I will not be home...
My last order did not come in a fabric bag. It came in a plastic shipping bag. It inclu...
No dress, and no info on tracking number
My order was not available * days after I already ordered it, then after picking new dr...
My last order should have shipped out, but it is still processing, no tracking number y...
My order is supposed to be hereTODAY and hasn’t shipped?!?
Order ********... nothing has arrived. Yesterday I had to pick new dresses, and today t...
More customer issuesHelp me with my issue

Rent The Runway contact information - compared

Above are our top recommendations for how to contact Rent The Runway, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Rent The Runway by looking at which ones are the fastest and which ones other customers recommend the most for solving Rent The Runway customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Rent The Runway across the following mediums: Phone, Email.
Phone number / contact
Wait
Votes
2 mins
9
< 2 hrs
10

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