Contact Rent The Runway

The best of the 2 ways to get in touch with Rent The Runway by GetHuman

Rent The Runway Phone Number
800-509-0842 · Customer Service
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Rent The Runway Live Chat
Unfortunately, Rent The Runway does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Rent The Runway:

I need to return three dresses, but I do not have a zip bag to return them. My previous...
I don’t want to keep my membership despite being charged cuz their website is being too...
I am thinking of trying the * item per month plan. Do I buy the plan separately and the...
My package said it got delivered but I have not received it
I bought the trial * item membership and put in the getdressed code but did not get the...
Hello - hoping to purchase a gift certificate for a family member in NYC but I am in Ca...
My items have not been delivered. They were due Dec ** and it is now *:** on Dec **. I...
I haven't received my items and they were supposedly delivered yesterday.
I can't checkout, all my items are in my cart and it says "scroll to review your order...
I did not receive my dresses
I ordered a dress for a wedding this Saturday. It still has not been delivered and when...
Dress became unavailable at last minute. Now they are shipping an alternative dress but...
Hello, my order number ********* arrived today, a day late, but it was missing the most...
****o, **After two emails from rent the runway on Thursday explaining that I wouldn’t b...
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Rent The Runway contact information - compared

Above are our top recommendations for how to contact Rent The Runway, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Rent The Runway by looking at which ones are the fastest and which ones other customers recommend the most for solving Rent The Runway customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Rent The Runway across the following mediums: Phone, Email.

Phone number / contactWaitVotes
Customer Service
2 mins12
Customer Service
< 2 hrs13

Does GetHuman work with Rent The Runway?

GetHuman does not work with Rent The Runway's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Rent The Runway at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Rent The Runway's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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