Contact REI.com

The best of the 3 ways to get in touch with REI.com by GetHuman

REI.com Phone Number
800-426-4840 · Customer Service
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REI.com Live Chat
REI.com customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted REI.com:

I lost the cloth part to the Flexlite chair. Can it be replaced? · 2 mons ago
I took a photograph REI might be interested in. Who would I c... · 3 mons ago
I was in the Jacksonville REI on ******* and witnessed a male... · 3 mons ago
hi i looked up purchase history and it doesnt show certain th... · 3 mons ago
I am wondering if you offer a life time guarantee on your ten... · 3 mons ago
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REI.com contact information - compared

Above are our top recommendations for how to contact REI.com, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact REI.com by looking at which ones are the fastest and which ones other customers recommend the most for solving REI.com customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact REI.com across the following mediums: Chat, Web, Phone.
Phone number / contact
Wait
Votes
Live Chat
Customer Service
2 mins
71
Online Help
Customer Service
< 2 hrs
71
800-426-4840
Customer Service
2 mins
40

Contacting REI.com at a Glance

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