Contact Pottery Barn

The best of the 5 ways to get in touch with Pottery Barn by GetHuman

Pottery Barn Phone Number
888-779-5176 · Customer Service
GetHuman features available:
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  • Current hold time
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  • Fastest way to talk to a real Pottery Barn rep
  • Pro tips & talking points
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Pottery Barn Live Chat
Pottery Barn customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Pottery Barn:

I need to know what I can use my return key rewards on? I have recently returned an ite...
Order number ************. Very upset, ordered a Cal King Wheaton Stripe Duvet Cover...
My order wasn’t delivered on delivery date. My order is more than a month past due. Whe...
I was charged twice for a single order and would like to have someone look into it
I returned an order that totaled ***.**. You refunded me ***.**. Order number is ************
I was supposed to be getting a replacement bag and it has not come
Check order status and try to set up delivery of an order that we made back in April. A...
I’d like to return the rug I purchased and schedule a pickup. Order number is***************
My order**************Ceramic pottery bell came shattered.*I want a replacement sent.*S...
More customer issues

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Pottery Barn contact information - compared

Above are our top recommendations for how to contact Pottery Barn, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Pottery Barn by looking at which ones are the fastest and which ones other customers recommend the most for solving Pottery Barn customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Pottery Barn across the following mediums: Phone, Chat, Email, Web.

Phone number / contactWaitVotes
888-779-5176
Customer Service
21 mins344
Live Chat
Customer Service
2 mins62
customerservice@potterybarn.com
Customer Service
< 2 hrs344
Online Help
Customer Service
< 2 hrs93
866-834-2029
Customer Service
2 mins232

Does GetHuman work with Pottery Barn?

GetHuman does not work with Pottery Barn's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Pottery Barn at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Pottery Barn's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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