Contact Pottery Barn

The best of the 5 ways to get in touch with Pottery Barn by GetHuman

Pottery Barn Phone Number
888-779-5176 · Customer Service
GetHuman features available:
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  • Fastest way to talk to a real Pottery Barn rep
  • Pro tips & talking points
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Pottery Barn Live Chat
Pottery Barn customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Pottery Barn:

I ordered a gift last night— a personalized toddler comforter — going to Chicago. But I...
I ordered a side table back in April. Received a note from PB "thank you for your orde...
Placed order yesterday, I sent to wrong address. Can I change it? Order number is...
My daughter received a glass vase from her registry without the senders namr
I had an order for an Elliot loft bed back in December, pottery barn keeps sending me t...
Missing two king pillow shams from my order
I want the code for my birthday reward please!
We are reviewing the Livingston Bookcase with File Cabinets, Montauk White, **"L x **"H...
Two of the set of four glasses I received were broken upon delivery - one shattered and...
I placed two furniture orders at Pottery Barn, the tracking page links are included bel...
Start return for order ************
Order is delayed again, want to discuss why
* Unauthorized Charges from Pottery Barn
I ordered something, but realized now I don't need it and would like to cancel the orde...
Order * ************ was lost in the PB system for two months. The sectional sofa has f...
More customer issues

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Pottery Barn contact information - compared

Above are our top recommendations for how to contact Pottery Barn, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Pottery Barn by looking at which ones are the fastest and which ones other customers recommend the most for solving Pottery Barn customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Pottery Barn across the following mediums: Phone, Chat, Email, Web.

Phone number / contactWaitVotes
Customer Service
21 mins405
Live Chat
Customer Service
2 mins123
Customer Service
< 2 hrs271
Online Help
Customer Service
< 2 hrs20
Customer Service
2 mins293

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